After making your payment for an order, it is the customers responsibility to provide high quality photos to help ensure our high standard of craftsmanship. This will result in a more accurate likeness of your custom Topperz.
Our customers will be required to provide the following photos:
- Full fontal facial, with the desired expression.
- Both side profiles, left and right.
- Hairstyle, if different to the above pictures.
- Attire (clothes).
- Pets pictures (if included).
- Accessories (if included).
Customers will be required to review proofs of the following:
If there are pets or accessories included in the topperz they will be included in the body proof
If the customer chooses to modify something in the proofs they must:
- List in bullet points specific changes.
- Understand that this will delay the production process.
- Modifications can only be made once. Any more will incur a $5US surcharge.
- Please note that any major modifications, including but not limited to, colour changes, hairstyles, body positioning will incur redo charges determined by management.